




Company | Key Contributions & Projects | |
Sutherland Global Services (2016-2018) | Associate Professional - App Development Developed, tracked, and modified computer-telephone and IVR systems. Fixed critical issues in IQM (Intelligent Queue Management) that prevented call drops for an international logistics client, enhancing system performance and saving revenue. Implemented 'Fonotest' to automatically schedule calls and alert on inaccessible toll-free numbers, improving customer quality. | |
Beehive Systems (2016) | Software Application Engineer Reworked TV broadcasting media service ('Nectar') for scheduling programs using DLLs and reflection, resulting in faster and lightweight execution. Re-invented the election database and stored procedures for Kerala elections, lauded for reducing error chances and data overhead. | |
CurrentWare (2014-2016) | Software Developer Fixed screen capture issues in 'AccessPatrol', supporting multiple screens. Implemented 'USB Tracking' to monitor file activity on removable media, boosting product sales and protecting confidential information. |
